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Guides and answers for job seekers, recruiters, and hiring teams.

Understanding team membership and plan terms

Review team access and the purchase details shown for your account.

Before you start

Team membership and a paid plan are different concepts. A team invitation does not prove that JobSpring bills for a seat.

What to do

  1. 1
    Review your account. Open the team and billing information available to your recruiter account.
  2. 2
    Read the current plan terms. Check the displayed purchase details rather than applying an assumed per-user price.
  3. 3
    Ask before changing billing. If you need to understand charges for team changes, contact JobSpring with the plan and page you are reviewing.

Important limitations

Keep in mind

Team access and billing are separate. Check the terms shown for your account before making a purchase. If a charge is unclear, contact JobSpring before confirming it.

If you need more help

If a control is missing or an action fails, include the page address and the message shown when you contact JobSpring. Never include your password, sign-in code or payment-card details.

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More in Billing and plans

Changing or cancelling your planOpen the billing settings for your account and review the actual cancellation options.Viewing payment history and receiptsReview your payment history and the receipt actions actually available.

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