Changing or cancelling your plan
Open the billing settings for your account and review the actual cancellation options.
Before you start
Jobseeker and recruiter accounts have their own billing settings. Opening a billing page does not cancel or change a purchase.
What to do
- 1Open cancellation guidance. Use Cancellation & Refunds and sign in if asked.
- 2Review your billing settings. Follow the billing link for your account type and inspect the current plan and available controls.
- 3Read the confirmation. Review timing, refund and access effects before confirming any financial action. Check the returned state afterward.
Important limitations
Keep in mind
Stopping recurring renewal, cancelling paid access and requesting a refund are not interchangeable. The effect depends on the purchase and payment provider; do not assume every plan supports an automatic downgrade.
If you need more help
If a control is missing or an action fails, include the page address and the message shown when you contact JobSpring. Never include your password, sign-in code or payment-card details.
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