Viewing payment history and receipts
Review your payment history and the receipt actions actually available.
Before you start
The jobseeker Invoices page displays payment history and receipt information. A pending or missing receipt is not proof of a completed payment.
What to do
- 1Open payment history. Sign in to the dashboard for the account that made the purchase. Jobseekers can open Invoices.
- 2Review the transaction. Check its status, date, amount and available receipt details.
- 3Use an available receipt action. Only use a download or receipt link if the page provides it. Contact support if a required document is unavailable.
Important limitations
Keep in mind
Do not assume that you can edit company details on an existing receipt or that every role has the same invoice/download actions.
If you need more help
If a control is missing or an action fails, include the page address and the message shown when you contact JobSpring. Never include your password, sign-in code or payment-card details.
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