Refund policy
Read current cancellation and refund guidance for your purchase.
Before you start
Use the published Cancellation & Refunds page and your account billing settings for the current options. Refund eligibility depends on the purchase and transaction.
What to do
- 1Read the current policy. Open Cancellation & Refunds before making a request.
- 2Review your purchase. Sign in to the account that paid and inspect the billing record and available controls.
- 3Ask for help when needed. If the purchase type or refund option cannot be confirmed, contact JobSpring rather than assuming a refund was issued.
Important limitations
Keep in mind
Stopping renewal does not automatically issue an immediate refund. A request, provider acceptance and a completed refund are separate facts; this article creates no new refund entitlement or deadline.
If you need more help
If a control is missing or an action fails, include the page address and the message shown when you contact JobSpring. Never include your password, sign-in code or payment-card details.
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