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HR Generalist APAC

dLocal · Shanghai, China

HR GeneralistEntry LevelQuick applyfull-time4 days ago

About The Role

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What will you be doing?

Talent Acquisition & Recruitment (~85%)

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Run end-to-end recruitment for junior–mid roles across APAC: intake with hiring managers, sourcing, screening, scheduling, feedback coordination, offers, and candidate experience, ensuring data accuracy and timely updates in the ATS.

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Build and maintain proactive talent pipelines using channels such as referrals, job boards, and LinkedIn; track funnel metrics (time-to-fill, source of hire, conversion rates) to inform sourcing focus.

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Coordinate onboarding/offboarding logistics: offers and contracts, background checks, equipment requests, access management, and first-week schedules.

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Maintain accurate recruiting data in the ATS/HRIS and build simple dashboards or reports (Sheets/Excel) to keep hiring managers and the People team informed on pipeline health.

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Identify and propose automation and process improvements — standardizing templates and macros, interview scheduling tools, checklists, or simple forms — to reduce manual effort and errors across the hiring process.

Office Management & Team Experience (~15%)

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Support office management: supplies and equipment, space and seating, and mail/shipments, to keep the workspace running smoothly.

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Plan and help launch team activities and engagement moments that contribute to a positive day-to-day employee experience.

What skills do you need?

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3–5 years of hands-on experience in recruitment in a fast-paced environment, ideally covering multiple APAC markets.

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Proficiency with an ATS and an HRIS; comfortable with spreadsheets (Excel/Google Sheets) for tracking, reporting, and light analysis.

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Strong organization and vendor management skills; detail-oriented with reliable follow-through on tasks, invoices, and documentation.

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Clear, professional communication and stakeholder management; able to support candidates, employees, and managers with empathy and discretion.

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Automation mindset: proactively streamline workflows, standardize templates, and partner with others to implement simple tools or integrations that improve efficiency and data quality.

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Advanced English (mandatory); additional Asian language(s) are a plus.

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