Head of Application Policy Servicing

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
This position is responsible for having a thorough awareness of the company's system landscape, system architecture, and related business processes to ensure that all technical deliverables are in accordance with the standards and expectations set by the business stakeholders. This role is also responsible for interacting with the regional platform team to help ensure delivery of the regional platform for the company. This position requires leading, designing, and developing a technical end-to-end framework for a local solution or any integration with partner systems or external APIs.
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Headsoftware engineeringteamon the areas of Policy Servicing, covering all the applications used in this area,by providingexpertiseinrequirement gathering& analysis, solution design & documentation,and end-to-end technology delivery of business initiatives.
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Analyze current technologytrends,regional technology roadmap, and internalcompany’scurrenttechnology state and design for future convergence and sustainability.
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Document andmonitorrequirements needed to institute proposed updates
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Propose andestablishaframework for necessary contributions from various departments.
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Account forpossible projecttechnical challenges on constraintsincluding,risks, time,resources,and scope.
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Provide detailed specifications for proposed solutions.
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Build andestablishcompany software framework and development standards to align withregionaldirection.
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Design and leadaninternal development team in implementation of local in-house mobile or web appsystemfor business needs.
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Lead various technical integration with regional platforms orthird-partyplatformsystemsuch aseWalletpartner, bank partner, lead generation partner etc.
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Oversee project strategies and processes
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Develop guidelines for software testing
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Technical supportand planning for application management post go-live ofbusiness-criticalapplications.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.