Head, Account Management

Responsibilities

• Lead multiple teams to expand and maintain relationships with the vendor base. Ensure that the team structure & incentive are aligned to support the overall strategy.
• Work closely with restaurant partners to drive adoption of the whole spectrum of the foodpanda’s products and services, including new launches. 
• Grow topline/bottomline through commission revenues. This includes negotiating with top vendors, understanding their cost structures, measuring bargaining power and creating leverage through bundling. 
• Grow topline/bottomline through advertisement income. Determine ‘product’ suitability based on different business metrics and create selling techniques based on page views, orders, reorder rates and conversion metrics for vendors
• Contribute to platform growth by designing and implementing various promotions. This includes encouraging vendors to participate in different campaigns and manage the marketing-subsidy spend
• Identify opportunities to strengthen the overall vendor engagement and bring changes where necessary. Present recommendations to management and oversee implementation. 
• Carry out market research and competition study to identify best practices and gaps in our offerings.
• Work with business-intelligence team to create reports & dashboard to closely measure business performance metrics and 
• Interpret market trends and macro factors and carry out a risk assessment and scoping. Safeguard the platform from any external risks concerning restaurant partners by rolling out revised vendor policies 
• Work closely with other functions - Finance, Operations, Marketing to ensure seamless vendor experience and deliverance of desired objectives. 

Requirements

• Bachelor's Degree in Business, Finance, Marketing or equivalent (MBA will be a plus)
• Experience in e-commerce/startup and FMCG industries will be highly preferable
• Deep understanding of marketplaces including on-demand hyperlocal platforms
• Team handling experience and cross-functional collaboration
• Stakeholder management
• P&L understanding and Joint Business planning
• Strong critical thinking and analytical skills

What we offer

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• We recognize top performers, welcome our newbies, and share good food!
• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!