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Front Desk Agent
AYANA Hospitality · West Karawang, Karawang, Indonesia
About The Role
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang.
Responsibilities
- Handling Check in and Check Out
- Responsible of Guest satisfactions
- Responsible for cash handling
- Having passion to serve, sociable, and open minded.
- Able to perform meet the standard SOP as the guidance
- Responsible for Room assignment and allocations
- Responsible for Phone and email management
- Incoming call or any other inquiries
Requirements
- Educational and Professional Qualification
- Relevant working experiences and Understand and knowledgeable Karawang City and surroundings
- Preferred Background and Area of Expertise/Specific Language Requirements
- Hotel experience is a plus point. Honest, responsible, hard worker and willing to help
- Minimum Years of Experience 1-2 years
- Specific Skills Required Must Have :
- Honest, responsible, and reliable
- Excellent working ethics, having integrity and commitments.
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