Automotive Customer Advisor - Internship (Tirocinio)

Join MSX, a global leader in the automotive industry, as an Automotive Customer Advisor Intern. In this role, you will manage customer inquiries, ensure customer satisfaction, and optimize follow-up processes. You will also define and implement targeted sales strategies for individual dealers. The ideal candidate has a Bachelor's degree in Economics, Communication, or a similar field, is computer literate, fluent in English, and has previous experience in customer contact. Apply now to make an impact and contribute to our company's success.

• Gestire le richieste dei clienti e comunicare con loro utilizzando diverse piattaforme.
• Assicurare la soddisfazione del cliente e gestire i follow-up.
• Ottimizzare i processi di follow-up per migliorare la soddisfazione del cliente.

**About you**

We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal candidate has a Bachelor’s degree in Economics, Communication or similar, as well as:

• Computer literacy, especially MS Office
• Fluent level of English
• Previous experience in contact with customers is considered a huge plus
• Great problem-solving and communication skills
• Experience in planning complex schedules of activities

If you’re ready to make an impact and contribute to our company’s success, apply now!

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimization & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

**The MSX Purpose**

To empower Movers and Makers to thrive in our ever-changing world

**The MSX Mission**

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

**The MSX Vision**

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.