Virtual Assistant – Raw Material & Supplier Quality

COMPANY 🌱
RYZE was founded in 2019 by Andrée Werner and Rashad Hossain, out of a parents' basement, with a mission to change daily health, starting with the morning routine: a nutrient-dense mushroom coffee delivering clean energy, mental clarity, and immune support. Built on a Direct-to-Consumer foundation with a performance marketing engine, RYZE achieved hockey-stick growth and a community of over 1 million active subscribers.
DTC remains the foundation, but RYZE has expanded into mass retail, quickly becoming the #2 item in Target's overall coffee category and is now executing a multi-channel expansion, with a cross-category launch coming in early 2027. RYZE is uniquely positioned to redefine how people think about daily wellness.
We’re a lean, fast-moving, mission-driven team who believe daily rituals create the foundation for living your greatest life, and we’re just getting started!
WHAT YOU'LL DO 🎯
ROLE & RESPONSIBILITIES:
Reporting to the Raw Material Manager, the Virtual Assistant will provide dedicated, detail-driven support across raw material and packaging specifications, supplier risk assessment, and horizon scanning. As RYZE scales its raw material base to support DTC, mass retail, and a cross-category launch in early 2027, this role keeps our specification and supplier documentation accurate, current, and audit-ready.
Responsibilities will include:
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Support specification gathering for the Raw Material Manager across RYZE's 100+ raw material and packaging specs
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Support timely, accurate completion of Supplier Quality Questionnaires (SQQs) across the supplier base
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Build and own the supplier risk assessment process, covering food safety, allergens, product type, country of origin, and other risk factors
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Support new supplier approvals, product changes, and new product launches with timely documentation and follow-up
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Research and compile information for horizon scanning, flagging emerging raw material, regulatory, or supply risks to the Raw Material Manager
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Support data trending and analytics for raw materials and suppliers, using AI tools where they improve efficiency without compromising accuracy
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Maintain accurate, well-organized records across specs, SQQs, and risk assessments, keeping documentation audit-ready at all times
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Partner closely with the Raw Material Manager and wider Quality team, proactively flagging gaps or inconsistencies before they become issues.
PROFESSIONAL QUALIFICATIONS:
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Experience in an administrative, quality, or supply chain support role, ideally within food, beverage, or CPG
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Excellent attention to detail and accuracy, comfortable managing high volumes of documentation across 100+ specs without errors
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Strong written English and research skills, able to synthesize information clearly for horizon scanning and reporting
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Comfortable using AI tools to speed up research and data work, while applying good judgment to verify accuracy
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Proficient with spreadsheets, document management, and quality/compliance record-keeping
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Reliable, proactive, and comfortable working remotely and independently across time zones.
PERSONAL CHARACTERISTICS:
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Low-ego, team-first: The best idea wins, no matter whose it is
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Self-starter: You see what needs doing and get after it, no waiting for direction
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Comfortable in ambiguity: Fast pace and shifting priorities energize you
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Builder at heart: You're energized by a fast-moving environment where you help create the processes and playbooks
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Mission-driven: You genuinely care about wellness and are excited to help build RYZE's next chapter
WHAT WE OFFER 🌟