Danish-speaking Smartwatch Customer Support - Move to Sofia, Bulgaria

• Into tech, apps and smart devices? Why not turn it into an international career – in Sofia?
• We’re looking for Danish speakers ready to relocate to Bulgaria and join an international customer support team working with smartwatch and wearable technology.
• No advanced tech experience is required. If you’re comfortable using smartphones, apps and everyday technology, you’ll receive the training you need.

Live & Work in Sofia

Sofia combines big-city life with surprisingly easy access to nature. Grab a coffee downtown, finish your working day and you can be heading towards the mountains shortly afterwards.

Living in Sofia also means

• Affordable rent and everyday expenses compared to Northern Europe
• Restaurants, cafés and nightlife without Nordic prices
• Hot summers and snowy winters
• Mountains, hiking and skiing just outside the city
• A growing international community

• Your Job – Smartwatch Customer Support
• You’ll help customers get the most out of their smart devices and solve everyday questions about their smartwatch, apps and connected technology.

Your daily tasks include

• Supporting Danish-speaking customers via calls and tickets
• Helping with smartwatch features and everyday device use
• Troubleshooting connections, apps and settings
• Guiding customers through solutions step by step
• Identifying recurring technical issues and reporting them internally
• Working alongside an international support team

You’ll build practical experience in technical support, wearable technology, iOS, Android and digital customer experience – useful skills if you want to continue within tech or customer support.

Requirements

You

• Speak Danish at B2 level or higher
• Have good English skills
• Are comfortable using smartphones and apps
• Have a basic understanding of iOS and Android
• Enjoy solving problems and helping people
• Are patient, friendly and willing to learn
• Are interested in living and working abroad

Previous technical support experience is a plus, but not required.

Benefits

Our client offers

• Fully paid training
• Competitive salary
• Flexible working hour options
• Additional health insurance
• 50+ employee benefits and services to choose from
• International working environment
• Continuous training and support
• Career development opportunities
• Employee referral bonuses

• Ready for Something New?
• Move to Sofia, gain international experience and build your skills in smart technology and technical customer support.
• Bring your Danish and your interest in technology – we’ll help you take care of the rest.
• Apply today and start your next chapter in Bulgaria.