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HC
Field Executive-RELATIONSHIP BANKING GROUP-RA-Risk Control Unit
Hcbt · Jalandhar, Punjab, India
About The Role
- Job Description (JD) for Recovery Executive in the Relationship Banking Group - Recovery Function
- Job Title: Recovery Executive – Relationship Banking Group (RBG) Recovery Function
Department: Commercial Banking
Reporting To: Recovery Manager / Relationship Manager
Job Purpose
To manage and execute recovery strategies for delinquent and non-performing assets within the Relationship Banking Group portfolio, ensuring timely resolution, minimizing losses, and maintaining regulatory compliance.
Key Responsibilities
- Track and manage overdue accounts and initiate recovery action for delinquent commercial banking customers.
- Liaise with relationship managers and legal teams to plan and execute recovery strategies for stressed assets.
- Conduct follow-ups with borrowers for repayment through calls, visits, and formal communication.
- Negotiate and structure repayment plans, settlements, or restructuring in line with bank policies.
- Initiate and monitor legal recovery proceedings (e.g., SARFAESI, DRT, civil suits) where necessary.
- Maintain detailed documentation and MIS related to recovery efforts, court proceedings, and repayment schedules.
- Monitor and report progress of recovery cases to senior management with recommendations for further action.
- Ensure compliance with all internal policies and external regulatory requirements related to loan recovery.
Key Skills & Competencies
- Strong knowledge of commercial banking products and credit processes.
- Understanding of legal recovery procedures and applicable banking laws (e.g., SARFAESI, IBC).
- Negotiation and persuasion skills to deal with defaulting clients.
- Analytical ability to assess repayment capacity and financial restructuring options.
- Good communication and interpersonal skills.
- Proficiency in MS Office and banking systems.
Qualifications & Experience
- Graduate/Postgraduate in Commerce, Finance, Law, or related field.
- 2–5 years of experience in credit recovery, collections, or commercial banking operations.
Experience in handling legal recovery cases is preferred.
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