Project Coordinator

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Corporate Development & Smart Communities : Our Business Unit integrates Corporate Development, Infrastructure Delivery, and Smart Communities, and is accountable for driving strategic growth through a combination of acquisition, development, integration, and operations.

Through the Corporate Development function, we identify, assess, and execute strategic investments and M&A opportunities that accelerate our network reach, customer base, and capabilities. This includes full lifecycle responsibility — from origination, due diligence, and transaction execution through to post-acquisition integration.

We lead the design and deployment of FTTP and digital infrastructure into greenfield and smart community environments, partnering with developers and utility partners to enable the connected communities of tomorrow.

Role Purpose

As Project Coordinator you have an opportunity to support the Project Manager from Contract Award through to Operational Handover in the implementation of Smart Communities Projects overseeing planning, deployment and transition of high-speed fibre optic and WiFi networks utilising the latest innovative software and products with a high focus on stakeholder engagement and satisfaction.

Key Responsibilities

Project Administration & Documentation

• Maintain project documentation including registers, schedules, reports, meeting minutes, and action logs.
• Ensure all documents are version-controlled, stored appropriately, and accessible to project stakeholders.
• Support the creation and distribution of project plans, briefs, and status reports.

Scheduling & Coordination

• Assist in the development and maintenance of project schedules, timelines, and milestones.
• Support the coordination of project meetings, workshops, and stakeholder sessions, including preparing agendas and follow-up notes.

Stakeholder & Communication Support

• Support the Project Manager for internal and external stakeholders to facilitate project communications.
• Support communication flows between project team members, suppliers, vendors, and clients.
• Escalate issues, risks, or delays to the Project Manager as required.

Reporting & Data Management

• Gather, track, and validate project data for reporting purposes.
• Prepare fortnightly and monthly project status reports, dashboards, and performance summaries.
• Support the Project Manager to maintain project registers such as risk, issues, decision, change, and dependency logs.

Budget & Procurement Support

• Assist with tracking project costs, purchase orders, invoices, and budget updates.
• Support procurement documentation, and sourcing activities as directed by the Project Manager.
• Help maintain financial reporting schedules and cost forecasts.

Quality Assurance & Compliance

• Support the Project Manager to ensure project processes, templates, and governance frameworks are followed.
• Assist in preparing documentation for audits, compliance checks, and quality reviews.
• Support adherence to Smart Communities PMO standards.

Project Tools & Systems Management

• Maintain project-related systems such as PM software, document repositories, or scheduling tools.
• Ensure accurate and up-to-date information is captured in project management platforms (e.g., Jira, ClickUp, SharePoint, etc.).

Qualifications and Experience

• Short term project coordination experience
• Strong administration management experience
• Experience in defining and developing new processes and ways of working
• Strong relationship skills and ability to communicate strongly both in written and verbal form.
• Ability to work remotely and unsupervised while contributing to the team through collaboration and ideas for improvement.

On Offer

• Quarterly Superstar Awards – recognition for those who go above and beyond.
• Milestone Gifts & Birthday Cake.
• Referral Bonus – get rewarded for bringing great talent into the TechHub.
• Fruits & Nuts Mondays and Wednesdays - a healthy start to your week.
• Monthly Engagement Events – cricket matches, festive celebrations, and more.
• Quarterly Team Outings – SuperEats – time to unwind and connect outside work.
• SuperEats – enjoy affordable pre ordered breakfast and lunch options.
• Flexible Work – 3 days in the office, 2 days from home (once confirmed).
• Leadership & Development Training – Grow your skills and confidence.
• Career Excellence Program – build your future in telco and tech, right here at Superloop.
• Employee Assistance Program – we’ve got your wellbeing covered.

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.