UX Researcher

SteerBridge is a modern technology company delivering innovative, mission-focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial-grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem-solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

Position Overview

SteerBridge is seeking a UX Researcher to support a mission-critical Defense Aviation platform used by federal customers. This role focuses on understanding operational workflows in aviation readiness and sustainment environments and translating those insights into usable product experiences.
The researcher will work directly with designers, engineers, data scientists, and domain experts to ensure the system supports fleet readiness monitoring, maintenance planning, logistics coordination, and operational decision-making.
Unlike traditional research roles, this position requires the ability to move from research insight to prototype concepts. The ideal candidate can conduct research, synthesize findings, and help design interface concepts and workflow models that demonstrate how solutions should function in operational environments.
SteerBridge applies proven design patterns such as Medallion Architecture to structure, validate, and operationalize data within aviation analytics platforms. UX research ensures these architectural patterns translate into clear, usable, and decision-ready experiences for operators working in high-consequence environments

Required Qualifications

U.S. Citizenship required
3+ years of experience in UX research, human factors, or applied product research
Strong command of research methodologies including interviews, usability testing, and research synthesis
Ability to translate complex operational environments into clear user insights
Experience working with complex enterprise or government software systems
Experience collaborating with multidisciplinary teams including engineers, designers, and data scientists
Strong communication skills with the ability to present insights to both technical and non-technical audiences

Preferred Qualifications

Experience with aviation, defense, logistics, or fleet management systems
Experience supporting enterprise analytics or decision-support platforms
Familiarity with data-driven interfaces such as dashboards or operational planning tools
Experience with Figma or similar prototyping tools

Benefits

Health insurance
Dental insurance
Vision insurance
Life Insurance
401(k) Retirement Plan with matching
Paid Time Off
Paid Federal Holidays