Training Specialist

Job Summary
Aspire is seeking a Training Specialist to deliver practical, engaging, and role-specific training that helps employees succeed across our human services, educational, clinical, administrative, and community-based programs.
The Training Specialist partners with program leaders, schools, administrative teams, Quality Assurance, People & Culture, Clinical Services, Operations, and other departments to assess training needs, develop effective learning solutions, and reinforce best practices in real-world work environments.
This field-based role translates policies, systems, regulations, and quality standards into clear, practical training. The position requires strong facilitation skills, sound judgment, independent decision-making, and the ability to support adult learners with diverse roles and experience levels.
Schedule & Pay

Schedule: M - F 8:30am - 4:30pm
Pay Rate: $45k - $55k
Role: Salaried & Exempt

Key Responsibilities

Training Delivery and Facilitation

p]:inline" data-streamdown="list-item">Facilitate required, role-specific, and assigned training programs across Aspire service lines.
p]:inline" data-streamdown="list-item">Deliver training in multiple formats, including in-person, virtual, onsite, and small-group sessions.
p]:inline" data-streamdown="list-item">Support onboarding programs such as All On Board and other new-hire training initiatives.
p]:inline" data-streamdown="list-item">Adapt facilitation methods to meet the needs of frontline, clinical, educational, and administrative employees.
p]:inline" data-streamdown="list-item">Provide coaching, observational feedback, and skill-building support to employees and managers.
p]:inline" data-streamdown="list-item">Participate in agency-wide learning initiatives, including micro-trainings during community meetings.
p]:inline" data-streamdown="list-item">This position will need to train to be a CT Investigator.

Field-Based Training and Practice Support

p]:inline" data-streamdown="list-item">Maintain a regular presence in Aspire programs, schools, offices, and team environments.
p]:inline" data-streamdown="list-item">Deliver training and coaching in real-world settings to reinforce skill application.
p]:inline" data-streamdown="list-item">Support supervisors with practice observations, feedback, and competency assessment.
p]:inline" data-streamdown="list-item">Share relevant observations with leadership and Quality Assurance partners to support follow-up and continuous improvement.

Training Needs Assessment and Quality Partnership

p]:inline" data-streamdown="list-item">Identify, analyze, and prioritize training needs using observation, employee feedback, quality reviews, and operational data.
p]:inline" data-streamdown="list-item">Participate in cross-functional meetings and workgroups to identify emerging training needs.
p]:inline" data-streamdown="list-item">Design and implement practical solutions, including training sessions, job aids, coaching, and refresher resources.
p]:inline" data-streamdown="list-item">Interpret regulatory changes, system updates, and quality concerns to determine appropriate training responses.
p]:inline" data-streamdown="list-item">Evaluate and escalate issues that require solutions beyond training.
p]:inline" data-streamdown="list-item">Recommend performance improvement strategies that support operational and quality objectives.

Curriculum and Content Development

p]:inline" data-streamdown="list-item">Deliver training aligned with Aspire policies, regulatory requirements, evidence-based practices, and quality standards.
p]:inline" data-streamdown="list-item">Create original learning materials, including:

p]:inline" data-streamdown="list-item">Facilitator guides
p]:inline" data-streamdown="list-item">Job aids
p]:inline" data-streamdown="list-item">Checklists
p]:inline" data-streamdown="list-item">Quick-reference guides
p]:inline" data-streamdown="list-item">Videos
p]:inline" data-streamdown="list-item">Frequently asked questions

p]:inline" data-streamdown="list-item">Apply adult learning principles to promote engagement, knowledge retention, and on-the-job performance.
p]:inline" data-streamdown="list-item">Analyze feedback, trends, and operational changes to improve training content and delivery methods.
p]:inline" data-streamdown="list-item">Share effective training practices and resources across programs, schools, and departments.

Technology and Systems Training

p]:inline" data-streamdown="list-item">Deliver training on systems such as Therap, Relias, UKG, Microsoft 365, and other assigned platforms.
p]:inline" data-streamdown="list-item">Serve in system administration roles, such as Super Admin, when assigned.
p]:inline" data-streamdown="list-item">Support employees and managers in accessing and using training resources.
p]:inline" data-streamdown="list-item">Provide follow-up assistance, refresher training, and implementation support for system updates.

New-Hire Onboarding and Manager Development

p]:inline" data-streamdown="list-item">Organize and facilitate the <