Onsite Concierge (M/W/X) - Temporary Contract - Verbier

Join Bramble Ski by Le Collectionist, a luxury alpine holiday specialist. As an Onsite Concierge & Operations Assistant, you'll be the primary point of contact for guests, ensuring their stay exceeds expectations. You'll lead the front-of-house and housekeeping team, oversee daily operations, and manage property logistics. This is a hands-on leadership role requiring strong operational skills and a passion for luxury hospitality.

• Act as the main point of contact for all guest requests, from arrival through departure, delivering personalized and discreet service.
• Lead and support the front-of-house and housekeeping team within the resort, overseeing daily routines and ensuring hospitality standards.
• Ensure the properties are always impeccably presented and stocked with necessary supplies, carrying out regular inspections.

**🔍 Ideal Candidate:**

**Required skills & experience:**

• Minimum 2–3 years' experience in luxury hospitality or concierge roles, ideally in chalets, villas, or boutique hotels
• Confident team leader with excellent interpersonal and communication skills
• Strong knowledge of luxury service standards and guest expectations
• Hands-on and adaptable, with the ability to work both independently and as part of a team
• Calm under pressure, with excellent problem-solving and organisational skills
• Fluent in English; French or German is a strong asset
• Comfortable with tech tools (scheduling apps, CRM, POS systems)
• Well-presented, professional, and passionate about mountain life and high-end travel

*All our positions are open, on an equal skills basis, to employees with specific needs or accommodations related to a disability.*

Additional Information

**Perks:**

📱 **Phone Allowance** - up to 100 CHF per month

⛷️ **Organised Liftpass**

🏥 **Organised Insurance** - deduction on your net pay (new insurance prices for 2027 will be official in October 2026 and will depend on age and resort)

🏠 **Organised Accommodation** - 1100 CHF deduction from your net pay

**↔️ Travel Allowance** - 400 CHF

🚁 **Air Glaciers Heli Rescue Card**

⛷️ **Seasonal Ski/Board Hire** - subject to availability

🎉 **Team Events**

**⚙️ Hiring process:**

• Interview with an HR team member
• Interview with Manager
• Interview with N+2 (manager's manager)
• Reference check