Field Solutions Engineer

Join Shield AI as a Presales Field Solutions Engineer (FSE) and provide technical expertise and support to customers prior to the sale of the V-BAT Aircraft. You will serve as a technical force multiplier for the Go To Market (GTM) team, bridging the gap between our technology roadmap and our customers' operational needs. This role requires managing multiple priorities in a dynamic environment, developing and executing technical strategies, and serving as the primary technical lead for GTM engagements in Europe. You will also support business development and account executives, contribute to the technical documentation repository, and provide training and mentorship to BD teams.

• Provide technical expertise and support to customers prior to the sale of the Shield AI V-BAT Aircraft, serving as a technical force multiplier for the Go To Market team.
• Lead technical capture efforts for European opportunities, ensuring solutions are technically sound, feasible, and aligned with Shield AI’s product roadmap.
• Manage multiple priorities in a dynamic, fast-paced environment, including customer engagements, pre-sales technical support, proposal contributions, and solution development.
• Ability to work collaboratively in a cross-functional team environment and effectively engage with stakeholders at all levels of an organization
• Proven leadership experience in a work setting and/or through extracurricular activities
• Strong technical writing ability to author requests for information, abstracts, and quad charts
• Track record of high performance, including a demonstrated work ethic, reliability as a teammate, kindness, and commitment to high standards
• Outstanding analytical and quantitative problem-solving skills, with a demonstrated aptitude for technical assessments and solution development
• 5+ years of experience in technical presales, business development, or solutions engineering, preferably in defense, aerospace, AI-driven technology, or U.S. Federal/International government environments
• Strong technical acumen in Aircraft, UAS, multispectral sensor systems, AI, autonomy, and defense technology (experience with V-BAT, Hivemind, and Vision Systems preferred)
• Exceptional communication skills, with the ability to translate complex technical concepts into clear, compelling messaging for both technical and non-technical stakeholders
• Experience working with U.S. Federal or International government requirements
• Ability to thrive in a fast-paced, nontraditional defense contractor environment
• Bachelor’s degree in engineering or related field
• Strong technical background especially with Unmanned Aircraft Systems (UASs)
• Experience managing Foreign Military Sale and Direct Commercial Sale proposals
• Demonstrated thorough understanding and knowledge of the military operations and the acquisition process
• 3+ years of experience working in a startup environment
• 3+ years of experience in an presales/solutions engineering role