Customer Care Intern - Paid Internship

Join Nodalview, a fast-growing PropTech company revolutionizing the way real estate professionals market properties. As a Customer Care Intern, you'll engage with customers, provide assistance, and contribute to the customer experience strategy. This paid internship offers hands-on experience in a dynamic, AI-driven environment.

• Conseiller et guider les clients dans l'utilisation de Nodalview en répondant à leurs diverses demandes.
• Transférer les retours des clients à l'équipe produit pour ajouter des améliorations et des demandes de nouvelles fonctionnalités.
• Organiser l'expédition des commandes de nos clients et suivre les garanties du matériel.

#### **Who are we looking for?**

• **Bachelor level** and above (End of study internship, Gap year internship)
• **French is your primary language** (as you will mainly contact French customers) and you have a **good command of English** (most of our internal communications are in English).
• **Efficiency** is your second nature, and you are not afraid to pick up your phone
• You can **communicate** well with others
• You have strong **organizational skills** and an **analytical mindset** allowing you to juggle multiple tasks at once.
• You take **initiative** and you’re a fast learner.
• You have an **acquaintance with tech** and would like to understand more about how a SaaS company operates from the core.
• You have to do an internship of a **minimum of 4 months**.
• You genuinely care about helping others with **empathy**
• You have a valid **EU work permit**
• You are currently enrolled in school and can provide an **internship agreement**
• And above all, you are **hungry for growth** and are **willing to learn**
• Start date: **December/January 2024**

Want to know if you’d feel at home at Nodalview? Check out **our values:**

• **Be passionate -** We love what we do
• **Keep it simple -** We focus on the essence and continuously improve
• **Go for excellence -** We set the bar high and aim to be industry leaders
• **Deliver awesomeness -** Putting a smile on our customers' faces is what keeps us going
• **Win together -** We trust each other, care for each other and we work together, always

### **What we offer**

🚀 Not just a great internship in a start-up that has already earned its stripes and is now scaling up to the next phase, but also an excellent **accelerator of your professional growth**.

👥 A great bunch of open-minded **colleagues** (or should we say friends ?).

🏡 **Hybrid working** - a mix of working from home and from our beautiful Brussels office. We’re always excited to catch your friendly vibe!

🎊 **Company-wide events** - we love getting everyone together as much as possible - expect regular events throughout the year, team building, our famous Thursdates, and general company fun!

🧑‍💻 The opportunity to work for a **fast-growing SaaS** company.

🌱 **Guidance** through your entire internship.

#### Any Question?

Feel free to e-mail us on [[email hidden]](mailto:[email hidden]) if you have any questions or remarks.