Bank Imaging Administrator

Spire Healthcare, Cardiff | Pontprennau | Bank Imaging Administrator | Competitive Salary | On Site Free Parking

At Spire Healthcare, exceptional patient care starts with seamless experiences—and as a Bank Imaging Administrator, you’ll play a vital role in making that happen.

Supporting our busy Imaging department, you’ll ensure every patient’s journey is organised, efficient, and reassuring from first contact through to their visit and follow-up. Your attention to detail, professionalism, and compassionate approach will directly enhance patient outcomes and support our clinical teams to deliver the highest standards of care.

This is a flexible bank opportunity, working between Monday - Sunday between 07:30–20:00, ideal for someone who enjoys a fast-paced environment and takes pride in delivering outstanding service. You’ll be an integral part of a collaborative multi-disciplinary team, ensuring the smooth running of administrative processes within radiology.

Duties and Responsibilities

• Contact patients and arrange radiology appointments, liaising with other departments as needed
• Establish and maintain communication on routine care matters
• Accurately input patient data onto hospital and radiology systems
• Manage email enquiries and referrals in a timely, professional manner
• Maintain administrative records, including filing and document handling
• Transfer and distribute radiology reports appropriately
• Book and record patient appointments via phone, face-to-face, and referral letters
• Welcome and assist patients, consultants, and visitors
• Register new and follow-up patients efficiently
• Ensure all patient information is handled in line with Data Protection, Information Governance, and Spire policies

Who we’re looking for

You’ll bring excellent customer service skills, strong organisation, and previous experience in a healthcare or patient-focused administrative role. You’ll be confident using IT systems, able to prioritise effectively, and enjoy working as part of a supportive team.

Working Hours: Monday - Sunday between the hours of 7:30 – 20:00

Contract Type: - Bank

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Competitive hourly rates, paid weekly
• Flexible working to suit your lifestyle
• Access to Spire Healthcare pension
• Blue Light Card discounts
• Free uniform and DBS
• Full induction and mandatory training updates
• Ongoing training and development opportunities, with pathways into permanent roles
• Dedicated support from Spire’s specialist Resourcing Team
• Free onsite parking

• For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on [email hidden]
• Closing date: We're reviewing applications as they come in, so early applications are encouraged.
• We reserve the right to expire vacancies once we have received a sufficient number of applications.