System Engineer-Windows Automation L3

Role Summary

This role requires strong strategic thinking, hands-on technical expertise, and the ability to mentor junior team members. The ideal candidate should have in-depth experience in Windows Server administration, virtualization (VMware), DevOps/Scripting, and server operations. The role involves managing physical and virtual server environments, performing migrations, ensuring system performance, and supporting cloud and automation initiatives.

Key Responsibilities

• Lead and support Windows & VMware server operations, including builds and rebuilds of physical and virtual servers.
• Manage day-to-day operations of Windows servers (2012/2016/2019) with strong troubleshooting and performance tuning abilities.
• Perform server hardware operations including RAID, ILO, Firmware, and vendor platforms (HP, IBM, DELL, Lenovo).
• Oversee VMware environments across vSphere (5.x, 6.x, 7.x), including deployment, configuration, and management.
• Execute P2V, V2V, vMotion, and vCenter operations.
• Manage VRA, HA, DRS, and virtual resource allocation.
• Ensure compliance with service provider security and operational standards.
• Perform OS patching with WSUS or other patching tools, including troubleshooting patch-related issues.
• Customize OS images using scripts and automation.
• Manage AD domain, users, FTP, IIS, DNS, DHCP, and related Windows services.
• Support migration projects and cloud initiatives (AWS, Azure preferred).
• Use DevOps and scripting (PowerShell mandatory) for automation and operational efficiency.
• Support multiple projects simultaneously with strong design-level thinking.
• Maintain documentation, performance monitoring, and service-level reporting.
• Work collaboratively with global teams, ensuring strong communication and high-quality service delivery.
• Provide leadership and take initiative in project execution and issue resolution.

Mandatory Technical Skills

• Excellent knowledge of Windows Server OS (2012, 2016, 2019).
• Strong experience with server hardware operations (RAID, ILO, Firmware, HP/IBM/DELL/Lenovo).
• DevOps and Scripting experience is mandatory.
• PowerShell scripting and automation skills.
• Strong VMware Administration:
• vSphere 5.x / 6.x / 7.0
• Deploy, Configure, Manage
• P2V, V2V, vMotion, vCenter
• VRA, HA, DRS
• Experience with VMware + Windows combined environments.
• Knowledge of server, storage, networking fundamentals.
• OS patching experience using WSUS or similar tools.
• Windows-related applications installation and administration.
• Good understanding of virtualization technologies.
• Knowledge in: FTP, IIS, DNS, DHCP, Active Directory domain & user management.
• Understanding of compliance/security standards.
• Experience supporting multiple applications and enterprise environments.

Additional Preferred Skills

• Cloud experience: AWS / Azure.
• Knowledge of tools: WSUS, Zabbix, HPOA, Trend Micro Antivirus.
• Strong data analysis skills for performance monitoring & service-level management.
• ITIL process knowledge (Incidents, Changes, Requests, Problems).

Soft Skills

• Strong strategic and analytical thinking.
• Ability to mentor junior engineers.
• Excellent written and oral communication (global interaction).
• Self-motivated with leadership qualities.
• Ability to handle multiple projects under tight deadlines.
• Strong interpersonal and influencing skills.

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