Deputy Manager, Sales

Job Description Company ITC Rajputana, Jaipur Designation Deputy Manager - Sales Office Location Jaipur, Rajasthan Position Description Responsible for driving room revenue and overall business growth through corporate account management, business development, client relationship management, and sales initiatives. The role focuses on acquiring new business, maintaining key accounts, maximizing revenue opportunities, and achieving budgeted sales targets in alignment with the hotel's business objectives. Primary Responsibilities Generate room revenue through Corporate, Leisure, Government, and Travel Trade segments. Identify and develop new business opportunities and prospect accounts. Manage and grow existing key accounts to maximize revenue contribution. Conduct regular sales calls, client meetings, presentations, and site inspections. Negotiate contracts and rates in accordance with company guidelines. Prepare and implement account development plans for assigned markets. Monitor market trends, competitor activities, and business opportunities. Coordinate with Revenue Management, Reservations, Front Office, and Operations for smooth delivery of services. Ensure achievement of monthly, quarterly, and annual sales targets. Maintain accurate sales reports, forecasts, and account records. Additional Responsibilities Participate in sales missions, trade fairs, exhibitions, and networking events. Support marketing campaigns and promotional initiatives. Handle customer feedback and ensure timely resolution of concerns. Maintain visibility of the hotel's products and services in the marketplace. Assist in preparing annual sales budgets and business plans. Ensure adherence to ITC Hotels brand standards and sales processes. Reporting Team Reporting Designation Associate Director of Sales / Director of Sales Reporting Department Sales & Marketing Educational Qualifications Preferred Category Graduate / Post Graduate Field Specialization Hotel Management, Hospitality Management, Sales, Marketing, Business Administration Degree Bachelor's Degree (Mandatory); MBA/PGDM Preferred Academic Score Good academic record Institution Tier Recognized University / Institute Required Certification/s Sales & Marketing Certification (Preferred) CRM/Sales Management Certification (Preferred) Required Training/s Sales and Negotiation Skills Key Account Management Customer Relationship Management Hotel Product Knowledge Communication and Presentation Skills Required Work Experience Industry Hospitality / Hotels / Travel & Tourism Role Hotel Sales, Corporate Sales, Business Development Years of Experience 5-8 Years Key Performance Indicators Achievement of Revenue Budget Room Night Production New Account Acquisition Key Account Retention Sales Call Productivity Business Conversion Ratio Average Room Rate Achievement Market Share Growth Customer Satisfaction Scores Revenue Forecast Accuracy Required Competencies Customer Focus Business Acumen Relationship Building Result Orientation Negotiation & Influencing Commercial Awareness Team Collaboration Planning & Organizing Problem Solving Required Knowledge Hospitality Sales Processes Corporate and Travel Trade Markets Revenue Management Concepts Account Management Practices Hotel Operations and Services Market Intelligence and Competitor Analysis CRM Systems and Sales Reporting Tools Required Skills Sales & Business Development Client Relationship Management Negotiation Skills Communication & Presentation Skills Proposal Preparation Forecasting & Reporting Networking Skills MS Office Applications and CRM Tools Required Abilities Physical Ability to travel for client meetings and sales activities. Ability to attend business events and networking engagements beyond regular working hours. Other Strong interpersonal and relationship management skills. Ability to work under pressure and achieve targets. Strong analytical and decision-making capabilities. Work Environment Details Fast-paced hospitality sales environment involving regular interaction with corporate clients, travel partners, business associates, and internal stakeholders. Requires flexibility to support business needs and customer engagements. Specific Requirements Travel Frequent local travel and occasional outstation travel for business development activities. Vehicle Preferred for local client visits. Work Permit Valid authorization to work in India. Other Details Pay Rate As per Company Policy and Candidate Experience Contract Types Full-Time Permanent Time Constraints Achievement of monthly, quarterly, and annual sales targets; flexibility to attend client events and business meetings as required. Compliance Related Adherence to ITC Hotels policies, Code of Conduct, Information Security Guidelines, and all applicable statutory and company compliance requirements. Union Affiliation Not Applicable (Managerial Position)