Solution Architect/Presales

Roles & Responsibilities

• Primarily responsible for solving technical business needs of partner and/or end user by providing presales support (presentations, demos, POCs, proposal writing, compliance table and product briefings)
• Develop working proficiency on products and technologies through self directed and formal training
• Responsible for qualifying requests for POC
• Set POC objectives with customer based on:
• Target loan duration of 2 weeks
• To drive POC for expected closure within the same quarter
• Independently present vendor’s solution to end users during the first customer meeting with the exception of :
• C-level audience is present
• CIO/CTO/Technical Evaluators are involved in first meeting
• Strategic named accounts where vendors have indicated they want to be engaged from start of opportunity
• Managing key partners for the line of business with the Product Manager and BD Managers
• Provide updates and training to partners from time to time
• Developing un-named end user accounts and partners / resellers jointly identified with Product Manager(s)

Key Measurements

• To be technically proficient and certified in product lines jointly identified with the Country Manager within the first 90 days from employment date
• To be able to carry out at least 1 POC independently with minimal assistance from vendor
• Keeping POC cycles within the maximum duration of 1 month
• Degree / Diploma in IT / Computer Studies or equivalent
• Min 3 years hands on experience in troubleshooting complex multi-vendor network issues in LAN and WAN networks
• Strong knowledge of security and networking infrastructure environment preferred
• Process good analytical, communication and interpersonal skill
• Self motivate, independent and ability to multi-task
• Continuous relevant certifications by respective products is required
• Famliar in Government Sector is an advantage