Senior Product Owner (Cost Management)

The Cost Management squad is an established squad responsible for maintaining accurate and timely cost data across Makro's commercial systems. The Senior Product Owner will take ownership of a live product and lead the next phase of cost workflow improvements — ensuring buyers and finance teams always operate with reliable cost information across Commercial Hub and Oracle RMS.

Key responsibilities

• Own the product roadmap for cost management workflows on Commercial Hub and Oracle RMS
• Manage and improve cost change registration, approval, and update workflows end-to-end
• Work closely with buyers, category managers, and finance to understand cost data pain points and prioritize fixes
• Drive vendor compliance — increase the % of vendors submitting cost changes through the digital system
• Collaborate with the Oracle RMS team to ensure cost data integrity across integrated systems
• Write PRDs for all new features and enhancements; manage backlog and sprint delivery with the tech team
• Monitor and reduce cost data errors, disputes, and manual workarounds

Requirements

• 4–7 years of product management experience, ideally with B2B workflows, ERP-integrated systems, or commercial operations platforms
• Strong understanding of cost and pricing data flows in retail or wholesale environments
• Experience working with finance, buying, or category management stakeholders
• Detail-oriented with strong process thinking — able to spot workflow gaps and translate them into product requirements
• Comfortable working with legacy system constraints (Oracle RMS or similar ERP)
• Fluency in English; Thai is an advantage

Nice to Have

• Prior experience with Oracle Retail Merchandising System (RMS) or similar retail ERP platforms
• Experience in retail, wholesale, or FMCG cost management or buying operations
• Familiarity with supplier cost negotiation workflows and vendor master data management

Benefits