Invoicing Operations Analyst

The Invoicing Operations Analyst is responsible for managing and coordinating customer billing processes in an organization. This includes, but is not limited to, reconciliation of Sales Order / Customer Purchase Order / Invoice, coordination with order management and project management teams, and assistance resolving customer disputes. The Invoicing Operations Analyst must maintain balance between corporate policy/procedures and customers’ needs. It includes providing an exceptional level of customer service to both internal and external stakeholders.