Staff Product Manager (OpenTelemetry)

Join Grafana Labs as a Staff Product Manager for OpenTelemetry. In this role, you will develop a vision and strategy for your product domain, own the product roadmap, and collaborate with Grafana leadership. You will be the primary advocate and expert in your area, communicating effectively with both external customers and internal stakeholders. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You will define a coherent experience for users, troubleshoot problems, and ensure the quality of telemetry data. This is a remote position with a focus on strong communication and collaboration across globally distributed teams.

• Definir la visión, la estrategia y la hoja de ruta del producto para el viaje desde una carga de trabajo no instrumentada hasta una telemetría saludable y útil en las soluciones de Grafana Cloud.
• Crear experiencias coherentes y fundamentadas que ayuden a los usuarios a elegir e implementar el enfoque adecuado en la instrumentación.
• Identificar y eliminar las principales causas de fallos en la configuración, abandono, mala configuración y telemetría de baja calidad.
• Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
• Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
• Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
• Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
• A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
• An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
• 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
• Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
• Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
• Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
• Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
• Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale