Operations Support Analyst

Join the Financial Times, a leading global news organization known for its authority and integrity. As an Operations Support Analyst, you will be responsible for supporting back-office tasks, contract fulfillment, and administrative tasks for FT Professional customers worldwide. You will ensure clients have access to the correct systems, content, and tools as stated in their contracts. This role requires attention to detail, collaboration, adaptability, and strong communication skills. Enjoy a hybrid working model, generous benefits, and opportunities for growth and development.

• Process and complete contract fulfilment requests for corporate, education, syndication, agency and channel clients.
• Ensure that clients’ access to the correct systems, content, and tools are made available to the clients as stated in their contracts.
• Maintain strict operating standards, accurate data management, and client confidentiality.