Manager - Hotel Operations

Join our team as a Manager of Hotel Operations. In this role, you will assist the Director of Hotel Operations in establishing standards for personnel administration, service to patrons, room rates, and casino support. You will also allocate funds, authorize expenditures, and assist in planning budgets for departments. Additionally, you will process reservations, inspect guest rooms and public areas for cleanliness, and resolve patron complaints. The ideal candidate will have a winning personality, excellent communication skills, and a passion for providing outstanding guest relations.

• Assister le directeur des opérations hôtelières dans l'établissement de normes pour l'administration du personnel et la performance.
• Allouer des fonds, autoriser des dépenses et aider à la planification des budgets pour les départements.
• Répondre aux plaintes des clients et résoudre les problèmes, en fournissant des informations sur l'hôtel, le casino et les restaurants.