Senior Customer Engineer

Join Sonatus, a fast-growing company at the forefront of the automotive industry. As a Senior Customer Engineer, you will be responsible for software integration, troubleshooting, customer management, vendor management, training and onboarding, collaboration, and performance optimization. You will have the opportunity to make an immediate impact, shape the industry, and help scale our products and grow our business.

• Integrate software modules and SDK at the system or application level, and create POC (Proof of Concept) prototypes for demo purposes.
• Identify, analyze, and resolve issues that arise during the software integration process, ensuring a smooth and reliable software system.
• Provide integration support for our customers, remotely and/or on-site when necessary, and manage customers’ feature requests.

• A Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields with seven or more years of working experience in data communication, networking, or the automotive industry
• Experience with Linux, Android, and/or other POSIX operating systems
• Excellent presentation and communication skills
• Familiar with software architecture and end-to-end solutions
• Solid C/C++ and embedded system programming experience
• Proficient in shell scripting languages and Python
• Familiarity with software configuration management tools and defect tracking tools
• Experience in systems integration, platform-dependent integration and development, multithreading, and concurrent programming
• Familiar with bootloaders, Linux, and microcontroller image flashing
• Familiar with the Linux and QNX boot sequence
• Familiar with networking technologies of Ethernet and CAN bus, and communication protocols of TCP/IP, HTTP, and MQTT
• Familiar with vehicle E/E architecture and CAN network bus