Account Manager (French Speaker)

Join Finom, a fast-growing fintech company, as an Account Manager. In this role, you will own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth. You will proactively engage with your accounts, identify upsell and cross-sell opportunities, and build genuine relationships with decision-makers. You will be measured on expansion revenue, ARPA growth, and voluntary churn. The ideal candidate will have a minimum of 2 years of account management experience in fintech or B2B SaaS, be fluent in English and a second European language, and be proficient in Salesforce and GSuite.

• Gérer un portefeuille de clients de haute valeur dans les marchés européens et stimuler la croissance des revenus.
• Identifier et exécuter des opportunités de vente incitative et de vente croisée à travers la suite de produits de l'entreprise.
• Utiliser les données de compte, les signaux d'utilisation et les tendances du portefeuille pour informer vos priorités de contact et vos conversations commerciales.
• Minimum 2 years in account management in fintech or B2B SaaS
• Former outbound or business development experience - you know how to open a conversation and create urgency without being pushy
• Confident communicator - you can run a QBR, push back when needed, and escalate the right things
• Comfortable working in a fast-moving environment where the playbook is still being written in places
• Fluent in English and a second European language (either Italian, French, German)
• You use data to make decisions - whether that's spotting a usage drop before it becomes a churn risk or identifying the right moment to have a plan upgrade conversation
• Commercially sharp: you think in terms of revenue per account, expansion potential, and portfolio mix, not just satisfaction scores
• Proficient in Salesforce, GSuite, Slack; Modjo or equivalent call tool is a bonus