Senior Program Manager (Strategic Programs)

Join our team as a Senior Program Manager for Strategic Programs. In this role, you will design, implement, and manage large-scale initiatives that improve IT team operations, tool adoption, and capability building. You will lead cross-functional programs, build program roadmaps, and communicate with leadership and executive audiences. This position offers a comprehensive benefits package, including health, wealth, and career support.

• Concevoir, mettre en œuvre et gérer des initiatives à grande échelle pour améliorer le fonctionnement des équipes informatiques.
• Évaluer les outils et technologies actuels, collaborer avec les équipes d'ingénierie, d'infrastructure, de cybersécurité et d'opérations pour comprendre les lacunes en matière de compétences.
• Diriger des programmes interfonctionnels de l'introduction à l'exécution, en veillant à la livraison par rapport à la portée, aux délais, aux risques et aux jalons.

• You are a high-judgment program leader who thrives in complex, evolving environments. You take ambiguous needs and turn them into structured, scalable programs that deliver measurable results across IT and corporate teams
• You bring discipline to execution, clarity to communication, and structure to environments that need it
• You are equally comfortable engaging with technical teams, executive stakeholders, and cross-functional partners. You understand how technology, process, and learning intersect—and how to design programs that enable real adoption and maturity
• Proven experience implementing and scaling project management tools (preferably Asana) across large, cross-functional organizations, including governance, templates, and adoption strategies
• Familiarity with AI tools usage and prompting (Claude and ChatGPT)
• Proven experience implementing processes, driving change, and managing cross-functional execution
• Experience managing portfolio reporting, including executive dashboards, status reporting, and RAID management frameworks
• Experience conducting technology assessments or gathering technical requirements from IT and engineering teams
• Strong written and verbal communication skills, with the ability to translate technical information into actionable insights
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights for senior leadership
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
• Strong expertise in designing and managing intake, prioritization, and portfolio planning processes, with the ability to align work to strategic objectives and capacity constraints
• 5–7 years of program or project management experience in complex technical environments
• Familiarity with Agile, Waterfall, and hybrid delivery methodologies, with the ability to tailor approaches based on project and organizational needs
• Hands-on experience leveraging automation and AI-enabled features within project management tools to improve efficiency and insights
• Strong influencer across technical and non-technical teams
• Self-driven, resourceful, and comfortable operating with autonomy
• Thrives in dynamic environments where programs must scale and evolve
• Enjoys building structure, implementing process, and enabling teams to work more effectively
• Analytical and structured thinker who can create clarity from complex data
• Experience rolling out technology or training tools at scale
• Background in IT, engineering, enterprise software, or technical enablement