HR Operations Manager

Join CrewAI as our first HR Operations Manager. In this role, you will be responsible for building and managing the HR infrastructure that supports our fast-growing team. You will work closely with leadership, hiring managers, finance, and legal to ensure smooth HR operations, compliance with employment laws, and effective onboarding and offboarding processes. This is a remote-first position with strong ownership and impact opportunities.

• Own end-to-end HR operations, including HRIS administration, employee records, payroll coordination, and benefits administration.
• Design and run onboarding and offboarding programs, build and maintain HR policies, and ensure compliance with employment laws.
• Partner with Finance on payroll accuracy, benefits invoicing, and headcount reporting; turn people data into actionable insights.

• Hands-on experience owning an HRIS (e.g., Rippling, Gusto, BambooHR, Workday, or similar) plus payroll and benefits administration
• Working knowledge of U.S. employment law and multi-state compliance; you know what you don't know and when to loop in legal counsel
• 4+ years of HR operations experience, ideally including time at a fast-growing startup where you had to build process, not just run it
• Sharp attention to detail with sensitive data, paired with genuinely strong written and verbal communication — you can explain a policy to an employee as clearly as you can explain a risk to leadership
• Comfort with ambiguity: you can take "we need HR ops to exist" and turn it into a working function without a lot of hand-holding
• A bias toward building scalable systems over one-off fixes, plus the judgment to know when a quick manual fix is the right call anyway
• Experience standing up HR operations at a company that scaled from roughly 20 to 100+ employees
• Exposure to international employment (EOR platforms, contractor compliance, or global payroll)
• Experience in a technical, engineering-heavy, or AI/ML organization
• Familiarity with People analytics tools or building dashboards in Looker, Tableau, or similar