Customer Success Intern

Join our team as a Customer Success Intern in Amsterdam. You'll work directly with our CS leadership team to design scalable onboarding flows, create activation materials, and help improve our support function. This is a hands-on role where you'll own real workstreams from day one. The internship lasts 6-7 months and requires fluency in Dutch and English.

• Assister à la conception et à la documentation d'un flux d'intégration évolutif et axé sur l'automatisation pour les clients SMB.
• Créer des matériaux d'activation prêts à l'emploi — modèles d'e-mails, flux de campagne, guides pratiques — que les équipes RH et les employés peuvent utiliser.
• Analyser les modèles de support entrants pour identifier les questions récurrentes et les demandes évitables.
• Currently studying towards an HBO or WO degree, preferably in Business, Communication, Psychology, or a related field
• Proactive by default: you identify what needs doing and do it
• A structured, analytical mindset — you think in processes and spot what's inefficient
• Comfortable working with tools like Notion, Google Workspace, or similar
• Clear communicator in both Dutch and English, written and spoken
• Available for 6–7 months from our Amsterdam office, starting as soon as possible