Business Analyst

Join Okta, a leading identity and access management company, as a Business Analyst. In this role, you will serve as the bridge between customer business objectives and technical implementation, driving high-impact outcomes for Okta IAM deployments. You will own the requirements lifecycle, facilitate stakeholder workshops, translate business needs into detailed requirements, and partner with technical architects and consultants. Additionally, you will assist with change management plans, user training documentation, and go-live support. This position offers work-from-home opportunities, health and wellness benefits, financial benefits, and time off.

• Facilitate stakeholder workshops and brainstorming sessions to uncover requirements, map current-state IAM processes, and identify dependencies and pain points.
• Translate business needs into detailed functional and non-functional requirements, produce clear business process flows and solution design diagrams.
• Own the requirements traceability matrix to ensure alignment between business goals and technical outcomes, validate that all functional requirements are successfully met.

• Experience: 5+ years in consulting, analysis and enterprise project /program delivery
• Organizational Discipline: Meticulous attention to detail and the ability to balance competing functional priorities across multiple client workstreams in a fast-paced environment
• Communication Mastery: Excellent ability to synthesize complex technical specifications for non-technical stakeholders and influence diverse groups to achieve consensus
• Domain Expertise: Demonstrated understanding of IAM principles and best practices and applicable customer use cases
• Education: A bachelor’s degree in IT, Information Systems, Business Administration, or related fields
• Analytical Rigor: Proven ability to evaluate system feasibility and provide data-backed recommendations on security posture, identity lifecycle efficiency, and long-term scalability
• Documentation Standards: Proficiency in utilizing standard project documentation templates (e.g., BRD, solution design) to ensure consistency and compliance with team practices
• Proficiency in Okta's WIC/CIC and Auth0 platforms, including features, functionality, and integration capabilities
• Relevant certifications such as Okta Certified Professional/Administrator/Consultant or Certified Business Analysis Professional (CBAP)
• Familiarity with AI-driven documentation tools to accelerate scoping and requirements gathering