Business Development Manager

Join our team as a Business Development Manager, where you will drive the growth of our MSP product sets within the SMB client base. This role involves a 50% focus on new business acquisition and a 50% focus on account management. You will be responsible for upselling to existing customers, acquiring new clients, and developing tailored solutions for clients. Success in this role will be measured by the ability to build and maintain a qualified sales pipeline, generate new business opportunities, and achieve sales targets.

• Identifying and pursuing new business prospects through proactive outreach and networking.
• Upselling and cross-selling to existing clients, building strong relationships and expanding portfolio penetration.
• Maintaining accurate records of sales activity, pipeline, and client interactions in CRM systems.

• High level of energy, motivation, and resilience to achieve and exceed targets
• Proven track record in B2B sales, preferably within the technology, managed services, or MSP sector
• Strong lead generation and prospecting skills; confident in self-starting and building a sales pipeline from scratch
• Experience selling to SMB clients, with demonstrable success in both new business generation and account expansion
• Organisational skills with attention to detail in managing multiple accounts and priorities
• Ability to work independently and as part of a collaborative team
• Competency in using CRM platforms and sales tools to manage workflow and reporting
• Excellent communication, negotiation, and presentation abilities