Manager of Employee Relations and Leave

Join our team as the Manager of Employee Relations and Leave. In this role, you will be responsible for end-to-end leave of absence administration, managing the interactive process for accommodation requests, and serving as the employee point of contact throughout. You will also own the employee relations case system, manage the People Service Center ticket queue, and maintain documentation completeness on every case. Additionally, you will serve as the day-to-day contact with our benefits broker and support enrollment, qualifying life events, and open enrollment execution. This position is based in New York City and requires a strong background in human resources with direct ownership of leave and accommodation administration.

• Gérer l'administration des congés, y compris l'éligibilité, les avis, le suivi et le retour au travail.
• Coordonner les restrictions de travail et de planification avec les responsables régionaux et de studio.
• Gérer le système de cas de relations avec les employés, y compris l'admission, le routage, le statut et la clôture.

• Hands-on experience running the interactive process and managing leave cases end to end
• Experience with ADP strongly preferred, and the ability to own configuration in a defined scope
• Comfortable supporting complex matters led by someone else rather than owning every decision
• Working knowledge of benefits administration, including continuation and COBRA
• Able to handle sensitive medical and personal information with discretion
• 4 to 6 years in human resources with direct ownership of leave and accommodation administration
• Multi-state experience, including familiarity with state leave programs
• Exceptional documentation discipline and follow through on cases that span weeks or months
• Based in New York City and able to work onsite three days per week
• Strong systems fluency, including HRIS administration and case or ticket management platforms