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Channel Account Manager (Service Providers)
Huntress · Ireland
About The Role
Join Huntress, a leading cybersecurity company, as a Channel Account Manager. In this high-impact role, you will drive expansion, retention, and long-term partner loyalty by serving as a trusted advisor to our partners. You will build strong relationships with multiple stakeholders, achieve and exceed quotas, and use AI tools to enhance your productivity. Enjoy a fully remote work environment, competitive benefits, and opportunities for growth and development.
- Achieve and exceed quota based on expansion performance and renewal outcomes.
- Build and maintain strong relationships with multiple stakeholders across assigned partner organizations.
- Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty.
- A strong bias to action and the ability to get things done efficiently and effectively
- 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below
- Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support
- Strong knowledge of the MSP space, preferably in the cybersecurity industry
- A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes
- Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities
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