Senior Technology and Operational Risk Manager

Join Monzo, a leading digital bank, as a Senior Technology and Operational Risk Manager. In this role, you will provide independent oversight and advisory support on the effectiveness of our operational, technology, resilience, and information security risk management practices across the EU. You will work closely with senior stakeholders and be a key member of the second line risk management team. This position offers a competitive salary, flexible working hours, and a range of benefits.

• Acting as the second line subject matter expert for operational risk, technology (ICT and security risk), and operational resilience.
• Reviewing and challenging the design and effectiveness of controls over key technology systems, digital infrastructure.
• Providing effective oversight and challenge of first line risk and control self-assessments (RCSA), incident management and reporting, issue remediation and risk mitigation processes.
• This role requires a proactive and strategic mindset, strong technology risk management expertise, and a deep understanding of operational resilience and digital banking operations
• You have excellent stakeholder management and communication skills, with the ability to influence senior leadership
• You are an ambitious risk professional ready to leave the constraints of legacy firms behind. This role places you at the cutting edge of technology and operational risk, challenging you to define the governance needed for our next-generation platforms
• You have experience in evaluating and challenging risk and control environments, particularly in high-growth or fast-changing environments
• You have strong analytical, problem-solving and project management skills
• You have a strong understanding of digital banking technology, including cloud computing, cybersecurity, fintech integrations and data management
• You have 8+ years’ experience in operational risk, technology risk or related roles in financial services, ideally within a digital or challenger bank, or a pan-European firm
• You have a deep knowledge of risk management practices, regulatory expectations, and industry standards related to operational risk, technology and operational resilience. (e.g. EBA Guidelines on ICT & Security Risk Management, DORA, Central Bank of Ireland Guidance on Operational Resilience, General Data Protection Regulation (GDPR), Payment Service Directive (PSD2/PSD3))
• You have a proven ability to navigate complex stakeholder landscapes such as working with regulators/managing regulatory engagements
• Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement
• At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!