Customer Success Manager (Benelux)

Join Tellent, a dynamic growth-stage scale-up in the HR tech industry. As a Customer Success Manager for the Benelux market, you will manage your own portfolio of 60-80 small and mid-size customers, ensuring they achieve their objectives with Tellent's products. You will act as a trusted advisor, staying on top of industry trends and best practices, and will have the opportunity to make a significant impact on the company's success. Enjoy flexible working hours, a hybrid work environment, and a range of benefits including a training budget, well-being support, and a fitness subscription.

• Beheren van een portfolio van 60-80 kleine en middelgrote klanten, en ervoor zorgen dat zij hun doelstellingen met Tellent bereiken.
• Continu evalueren van de klantstatus en het gebruik van tools en gesprekken om klanttevredenheid, adoptie en retentie te bevorderen.
• Identificeren van nieuwe verkoop- en zakelijke ontwikkelingsmogelijkheden en samenwerken met het strategische accountmanagementteam.
• Strong written and verbal communication skills in Dutch (minimum C1 level or higher) and English (minimum B2 level or higher). French/German are a plus
• Ability to manage a client portfolio and navigate all stages of the client lifecycle
• Excellent interpersonal skills, enabling you to build trust and work effectively with clients
• A track record of managing B2B SaaS customer accounts and growing product adoption, ideally in Customer Success or account management
• Transferable skills from other client-facing roles are welcomed
• Ability to identify and drive commercial opportunities
• Confidence in a tech environment and comfort with new software