Supervisor, Trade In Valuations

Description:
As a Supervisor on the Used Car team, you will lead a 15+ person team to efficiently and accurately value trade-in vehicles. In this role you will work cross functionally with Sales, Delivery, Logistics, Service and Digital organizations as well as external partners, and you will interact regularly with Used Car leadership. You’ll be expected to own our valuation operations and strategy end-to-end, continuously evolving the team’s approach to adapt to changing business needs and to improve efficiency and accuracy.

Responsibilities:

Effectively manage workflow of Valuation team to ensure customers’ valuation requests are completed in line with current valuation strategies, and as efficiently as possible
Continuously review operational performance to identify and execute on opportunities for improvement
Set clear expectations and metrics for measuring your team’s performance, and hold your team to the highest standard of execution
Develop and maintain clear business KPIs, and generate succinct updates on performance against these KPIs for a variety of stakeholders
Continuously study factors that contribute to market conditions and recommend pricing strategy changes in response to identified trends
Build strong relationships with operations, sales, customer support, and delivery teams

Requirements:

Prior experience with vehicle valuation, pricing, and knowledge of the used car market required with previous proven experience
Previous experience managing a team preferred, or evidence of strong leadership potential
Excellent organizational and communication skills, and the ability to build alliances and foster trust with a broad range of stakeholders
Exceptional verbal and written communication skills
Superior attention to detail under tight deadlines and comfortable in a fast-paced working environment
Intermediate Excel skills are required, including the ability to analyze and derive insights from large and complex data sets
Bachelor’s degree or equivalent experience

Compensation & Benefits:

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Expected Compensation
$80,000 - $120,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.