Customer Service Consultant - Automotive (Fixed-Term Contract)

Company

Sime Darby Motors Group (Australia) Pty Ltd Sime Motors – A World of Automotive Excellence Awaits

Are you an energetic, customer-focused professional with a passion for the automotive industry? If this sounds like you, we want you to join our Customer Service Team at Sime Motors .

This is a fantastic opportunity to join our team in a fixed-term role covering a period of parental leave, supporting our aftersales operations and delivering exceptional service to our valued customers.

The Role

Reporting to the Service Customer Interactions Senior Team Leader , you will be responsible for handling inbound customer enquiries and proactively contacting existing customers to secure service bookings.

Working as part of a collaborative team, you will support the aftersales departments across Sime Motors by providing outstanding customer service in a proactive and informative manner while contributing to key business objectives.

What We Need From You

• Excellent verbal communication skills
• Reliable with a strong work ethic
• Confident and professional telephone manner with exceptional customer service skills
• Ability to manage a high volume of calls
• Sound knowledge of Microsoft Office
• Strong attention to detail and organisational skills
• Ability to work effectively in a team environment

Why Work With Us?

• Competitive salary package
• Opportunity to work for one of the largest automotive groups in the Asia Pacific region
• Professional development opportunities
• Access to employee benefits and discounts on groceries, fuel, vehicles and more
• A safe, friendly, diverse and supportive team environment

At Sime Motors, we offer excellent working conditions, ongoing career development opportunities, a great team environment, and a benefits package unique to the industry.

About Us

Sime Motors is one of the leading automotive groups in the Asia Pacific region, proudly part of the Sime Darby Group, a Fortune 500 company with a presence in 17 countries and more than 20,000 employees worldwide.

Our unique partnerships with prestigious brands including BMW, MINI, Jaguar Land Rover, Rolls-Royce, Porsche, Volvo and Volkswagen enable us to offer unparalleled opportunities for both our customers and our team.

At Sime Motors, we are pioneering the future of automotive retail, providing a world-class experience that blends innovation, service excellence, and career growth.