Payment Posting & Adjustment Specialist

Job Summary

We are seeking an experienced Payment Posting and Adjustment Specialist to manage the accurate and timely posting of payments, adjustments, and write-offs for dental claims. The ideal candidate will ensure that all payment data is correctly reflected in the system and that discrepancies are efficiently resolved.

Key Responsibilities

• Accurately post insurance and patient payments to the correct accounts.
• Apply adjustments, write-offs, and refunds as needed per payer contracts and office policies.
• Having knowledge of various insurance portal to retrieve the EOBs
• Strong knowledge to reading EOBs
• Reconcile discrepancies between expected and received payments.
• Ensure payment posting complies with dental insurance guidelines and CDT coding.
• Communicate with insurance companies and patients regarding payment issues.
• Maintain accurate records of payment and adjustment transactions for auditing purposes.

Desired Candidate

• 2+ years of experience in dental payment posting and adjustments.
• Proficient in dental billing software (e.g., Dentrix, Eaglesoft, Open Dental).
• Strong attention to detail and organizational skills.
• Knowledge of dental insurance policies, CDT coding, and payment reconciliation.
• Excellent communication skills for resolving payment discrepancies.
• Should be Comfortable to work in night-shift (06:30 pm to 03:30 am / 09:30 pm to 06:30 am )

Compensation & Benefits

• Competitive salary based on experience.
• Health insurance.
• Paid time off and holiday benefits.
• Opportunities for growth and professional development.
• Company-sponsored dinner.