Spanish Speaking Travel Support Specialist -Remote in Greece

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Travel Support Specialist. This role is ideal for individuals with a passion for travel, providing excellent customer service, and assisting clients in creating memorable travel experiences. As a Travel Support Specialist, you will be the first point of contact for Spanish-speaking clients as they navigate their travel plans.

Responsibilities

• Assist Spanish-speaking clients with travel inquiries and bookings through various channels such as phone, email, and online chat.
• Help clients manage their travel arrangements, including flight changes, accommodation modifications, and itinerary adjustments.
• Coordinate with travel suppliers, airlines, and hotels to resolve any issues that may arise.
• Provide accurate and up-to-date information regarding travel policies, destinations, and available services.
• Keep detailed records of client interactions in the CRM for effective follow-up and service enhancement.
• Demonstrate a high standard of professionalism and customer care in all interactions.
• Stay informed about current trends in the travel industry to better assist clients.

Requirements

• Fluency in Spanish and English, both oral and written.
• Prior experience in customer service or the travel sector is strongly preferred.
• Strong communication skills and a customer-oriented approach.
• Exceptional organizational abilities and attention to detail.
• Capability to manage multiple tasks and respond effectively in a dynamic environment.
• Knowledge of travel booking systems and CRM software is an advantage.
• Enthusiasm for travel and helping clients achieve their travel goals.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...