Executive Contract Manager

What you'll do

• Liaise with the Regional Manager on the development of project plans, timelines, and budgets, providing strategic input and ensuring all stakeholders are kept informed of progress.
• Act as the primary point of contact for clients to build, maintain, and enhance strong long-term relationships, ensuring high levels of client satisfaction.
• Prepare, interpret, and maintain contracts, and develop, review, and negotiate contract variations on behalf of the organisation.
• Interpret and explain contract requirements, terms, and conditions to stakeholders to ensure compliance with statutory and policy requirements.
• Manage all contract documentation and associated paperwork, including renewals, extensions, and terminations.
• Ensuring service performance and company KPI targets are consistently achieved.
• Address all client requests and complaints comprehensively, completing the necessary documentation to process these efficiently at Head Office.
• Manage operational budgets in consultation with the Regional Manager, conducting regular follow-ups and making necessary adjustments to existing contracts.
• Coordinate and allocate resources, including personnel, equipment, and materials, to ensure they are used effectively and efficiently across all sites.
• Analyse potential risks involved with specific contract terms and advise management as required.
• Ensure all WHS objectives and procedures are implemented by on-site staff, providing the necessary resources to maintain a safe working environment.
• Administer the provision of resources for the cleaning operation, ensuring timely and accurate reporting of building data to Head Office for client reports.

The Right Candidate Will Ideally

• Be a natural leader, to lead, motivate and support a team ranging from 70+ staff,
• Have excellent time and operational management skills,
• Be driven to keen to succeed in a fast-paced environment,
• Be well organised, can forward plan and be flexible,
• Have exceptional interpersonal skills,
• Be experienced in managing budgets, forecasting & rostering,
• Understand compliance and health and safety procedures,
• Have intermediate to advanced computer skills.
• Relevant qualifications in Business, Management, or a related field or equivalent demonstrated experience in contract management and cleaning industry.
• Proven ability to progress through operational roles with increasing responsibility
• Relevant industry certifications such as WHS, Infection Control, and First Aid are highly regarded
• We value demonstrated industry expertise and a proven track record of achievement

 

Skills Requirement

• Minimum of 1-2 years of experience in similar role.
• Proven experience, preferably within the Supply Chain & Logistics.
• Excellent negotiation, communication, and interpersonal skills.
• Familiarity with cleaning industry regulations, health and safety standards, and best practices.
• Ability to work independently and manage multiple projects simultaneously.

Other Details

Job Type: Full Time, salary $95k - 105k per year