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MA
Key Accounts Manager - Admixtures
Mapei · New Cairo, Cairo, Egypt
About The Role
- Serve as the main contact for assigned customers.
- Understand customer processes and propose additive solutions that improve productivity and reduce costs.
- Conduct regular visits, presentations, and performance reviews with plant management.
- Implement the area’s sales plan at the account level.
- Negotiate contracts and pricing within approved guidelines.
- Monitor consumption and forecast demand to ensure supply reliability.
- Coordinate with technical service engineers and R&D engineers to run product trials and troubleshoot issues.
- Document trial results and communicate value delivered to customers.
- Provide training and support to plant staff on product usage.
- Gather insights into competitor activities and customer needs.
- Report findings to the Sales Manager to inform regional strategy.
- Executes account-level sales strategies.
- Focuses on customer satisfaction, product trials, and contract management.
- Provides market feedback to the Sales Manager for continuous improvement.
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