Community Support Worker - Mental Health

Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges — including complex behaviours, dementia and dual diagnosis (drug & alcohol).

Casual shifts available

(Female workers ONLY)

Location: Bradbury

• Tuesday, Wednesday and Friday: 10am - 2pm
• Requires experience in: AOD support, mental health, brain injury, and personal care.
• (Female workers ONLY)

Location: Penrith

• Thursday: 10am - 3pm
• Requires experience in mental health
• (Female or Male workers)

Location: Chipping Norton

• Monday and Wednesday: 11am - 1pm
• Requires experience with dementia

Key Responsibilities of this role

• Experience supporting people with complex needs, ABI, dementia, and/or mental health
• Supervision and prompting of medication administration
• Strong emotional regulation and calm communication style
• Use validation, reassurance, and redirection during distress
• Respect choice and control, including refusal of support
• Follow Behaviour Support Plans and safety protocols
• Personal care and manual handling when necessary
• Assistance with hygiene, cleaning, and bedding
• Maintain accurate, objective documentation

What you bring

• A reliable car with comprehensive insurance (mandatory) , full unrestricted Australian driver's licence, and willingness to travel across Sydney
• Proven reliability, professionalism, and excellent communication
• Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
• Calm under pressure; strong judgment and boundaries
• Smartphone literacy for rostering and documentation

Must-have compliance (or willing to obtain)

• NDIS Worker Screening Check
• Working With Children Check (NSW)
• First Aid & CPR
• Police Check
• Unrestricted work rights in Australia
• Preferred: Certificate III/IV in Community Services, Mental Health, or related field (or equivalent experience)

Why join SHCS

• Consistent shifts with a supportive team and on-the-ground coaching
• Pathway to part-time employment after consistent performance
• Paid training and upskilling in behaviour support and mental health
• Competitive Award pay with penalties and allowances, plus KM reimbursement
• Meaningful work where your reliability genuinely changes lives