Office Assistant

Patient Care CoordinatorMichigan Ear Institute, a rapidly-growing provider of therapy services with a focus on Vestibular Rehabilitation, balance and fall prevention, is currently seeking a Patient Care Coordinator to join our growing organization and become part of our progressive team.

This position will both assist the department with therapy services under the direction of a PT, and will also be responsible for administrative duties.

This is a full time, Monday-Friday position that is 100% in person.

Job responsibilities will include:

Assisting the Physical Therapists with patient exercises and movement as directed
Keeping the clinic clean & organized, as well as preparing treatment areas
Greeting patients while also helping support front desk when needed in scheduling appointments, handling patient check-in/out, verifying insurance, authorizations and any other work as necessary to help the clinic workflow efficiency

This combined role requires a pro-active and self-motivated person capable of multi-tasking, with good organizational skills to help ensure smooth operations and positive patient experience. High proficiency and excellent communication skills are required.
Qualifications and benefits
High school diploma or GED required
Work experience as a physical therapy technician/aide is helpful
Previous front desk receptionist experience preferred
Computer skills - must be comfortable working in Office 365 and EMR system. Knowledge of WebPT and/or Athena is helpful.
Excellent communication skills and a desire to work with patients
Ability to take initiative and manage multiple priorities
This is a great opportunity for someone seeking experience in a physical therapy setting or for someone who enjoys a blend of administrative work combined with working with patients.

Benefits:

Medical, dental, vision offered the first of the month after 30 days
Company paid life, short and long-term disability coverage
401k with employer contribution
Paid time off and paid holidays
Voluntary insurance plans such as pet insurance, legal, identity theft, critical accident/illness etc.