Customer Service Specialist

The Customer Service team is responsible for managing the order fulfillment process from quote to shipment and all related customer communications. Handles all tasks related to supporting and nurturing our Life Science customers to meet or exceed monthly and annual sales goals. Critical tasks include order entry, order management, customer support, complaint resolution, and commercial sales team support. The Customer Service Specialist is pivotal in managing the order fulfillment process from quote order receipt to shipment, with a strong emphasis on exceeding customer...