Client Experience Officer (CXO)

Experienced industry professional motivated to oversee, develop, advance and promote Berkley Alliance Manager’s client experience (CX) and employee experience/engagement (EX/EE) initiative and actions through research, reporting, presentations, and delivery. The CXO will engage BAM clients (policyholders, brokers) and BAM business unit and functional leaders, BAM executive team (SLT), and BAM employees. Key responsibilities include but are not limited to: - Partner and collaborate with President of BAM and other BAM senior leaders in the development of strategic...