Family Support Specialist | CD Office of Family Empowerment

A Family Support Specialist helps families experiencing poverty to change their lives and improve their economic security, by providing Family Coaching and case management, as well as short-term financial assistance with housing and utility bills. An FSS provides assistance for families by determining what type of aid they need in consultation with the family, developing a family goal plan as-appropriate, and providing coaching, expert advice, and relational support for families’ goals. An FSS provides financial assistance as-appropriate within the guidelines of assistance grants, including CSBG. An FSS researches services available to clients and coordinates services provided to clients, and assists clients with completing paperwork to apply for assistance programs.