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COCKTAILS - Casino-Full time
Caesars Entertainment · Elgin, IL, United States
About The Role
A cocktail server is responsible for walking the casino floor and take requests for beverages. Providing beverages to guests while maintaining exceptional guest service.
HOW YOU WILL CREATE THE EXTRAORDINARY
- Give prompt, pleasant, courteous and efficient service.
- Always utilize alcohol awareness training while acknowledging all guests with a prompt and friendly greeting
- Anticipate all guests’ needs and respond appropriately with a sense of urgency.
- Verify legal drinking age of guests.
- Complete all side work duties and ensure work area is prepared for succeeding shift.
- Offer a unique service while sustaining a level of professionalism that encourages guests to return.
- Other duties as assigned.
- Must be 21 years of age or older
- High School Diploma/GED preferred.
- Prior serving experience required.
- Must be able to obtain & maintain an active Illinois Gaming License.
- Must have alcohol awareness training and be certified.
- Ability to be physically mobile, and stand/walk during shifts.
- Must be able to move around in small spaces.
- Ability to lift up to 40 pounds.
- Requires bending, stooping pushing, kneeling, and reaching overhead.
- Excellent guest service and communication skills.
- Ability to handle money and make correct change utilizing a POS system.
- Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibrations, crowds and air quality.
- Must always present a professional appearance and demeanor.
- Ability to read, write and speak English.
- Always display a high level of confidentiality and integrity.
- Capacity to work well with others and handle stressful situations with ease.
- Possess effective learning skills.
- Ascend and descend stairs and maintain equilibrium for an extended period
Salary Range: $9.00 per hour + tips
Benefits : Full Time
Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts
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